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Our clients

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What Our Clients Are Saying

Hilite Direct Marketing Services has been in operation since 1986 and during this time, we’ve developed successful working relationships with Mailers, List Owners and List Brokers alike. Many of our clients have been with us for over 10 years – a testament to the fact we listen and react to our clients’ feedback. Here are some recent comments from our clients:

Peter Willoughby
Simply Naturals

Ron G Holland
Eureka Financial

Nick James
Nickjames.com

Mark White / John Whalley
2000DM

Tim Lowe
Waverly Media

Andrew Reynolds
Bookingline

Bob Rothman
Rothman Racing

Guy Cohen
Flagtrader.com

Bernard Davies
Prime Source Products

Ruth Roadnight
Tigrent

John and Michael Harrison
Streetwise Publications

Ted Nicholas
Nicholas Direct
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Michael Harrison
Streetwise Marketing

We have always found Hilite to be the most professional list broker there is. The service is always excellent and quick. Best of all the lists get results.

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Mike Watts
FTW Holdings

It´s been a good year, thanks for your assistance along the way in making things easy for me. Your one stop shop for all things direct marketing and your attention to detail is greatly appreciated.

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Jennifer Cowden
JR Direct

It is always a pleasure to work with a company as professional and accomplished as Hilite. Their excellent reputation in the industry precedes them and we enjoy the opportunities we have to work with them.

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Al De Joseph
C-W Agencies

Hilite have both managed and sourced ELG UK lists for us since 1996. They are very professional and simply a pleasure to deal and do business with.

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Matt McQuail
List Services Corporation

I've been working with Hilite DMS for the past 10 years, and not only do I enjoy the professionalism of all the list managers and employees of the company, but it's always an enjoyable experience to deal with all the employees on a personal level – keep up the good work!

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Marcus Orme (Managing Director)
ListLab

We have been working with Mike and the team at Hilite now for many years and I can confirm that the lists they manage and the service they provide is always of the highest quality. I would have no hesitation in recommending Hilite as a preferred supplier.

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Andrew Reynolds (CEO)
The Entrepreneur Channel

15 years ago I started a little business and approached Hilite for a list to test. £50 million in sales later, Hilite still provide 100% of my lists. They are the only broker I recommend to my students, and the only list supplier I trust.

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Lowis Coetzee (Marketing Manager)
MOMI

“Hilite is an important part of our customer acquisition strategy, responsible for recommending new lists and have done an excellent job in helping us to reach the right customers."

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John Harrison
Streetwise Publications

Hilite have been the sole managers of our list since 1992 when we had just 1000 names to rent. Over the years they've sent us cheques regularly each month that must total well over £1.5 million – a figure that has gone straight on to our bottom line without us having to do a thing. They provide us with sample mailings from prospective mailers so we decide who they can and can't rent to, then they carefully monitor each rental to ensure our file is not misused.

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Mark Kerr
Select Marketing

"We've been renting lists from Hilite Ltd now for 9 years. As they helped me grow my business at a very healthy rate, I decided to try out their project management side. They now handle the entire mailing for me from list rental, to print, enclosing and dispatch of all my mailings. I've only got good things to say about them. They always go the extra mile to help, plus they save me a huge amount of time and money. Whether you're a novice mailer on a shoestring budget, or if you're an experienced bulk mailer, drop Hilite an e-mail or call them. I'm certain you'll be hugely impressed."

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Jonathan Willis (MD)
The Ideas Factory

Hilite helped me sell 286,000 books in 6 months in the UK alone. Without their initial support I might never have commenced a successful career in mail order publishing. Over two decades, their ongoing advice and guidance has proven invaluable, not least in avoiding a costly timing error that would have lost me my shirt (together with the house in which it was wardrobed). I am eternally indebted. It is a pleasure to do business with a genial team of such high professionalism and integrity.

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Bob Rothman (MD)
Trading Research Ltd

I've  known Mike for ever since I started in this business 25 years ago and he's always been a reliable, honest and generous source of advice whether it be on list selection, copy or possible offers.He's the first person I turn to when I want advice or feedback on Direct Marketing and have always found him to be an invaluable source of information and an excellent sounding board.  I value his advice above any other list broker in the country and very rarely ever even consider renting names elsewhere because if he doesn't have them they probably aren't worth having!

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John Whalley
The Windsor Group

I’ve been working with Hilite for 15 years now and you will not find a more trustworthy and knowledgeable company anywhere in the industry.They are without a doubt, the most knowledgeable direct marketing agency in the UK – a solid trustworthy company that won’t let you down. Order after order after order, they just keep coming in, month after month, year after year.

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Joanne Blanchette
LZL

I have always found Hilite’s staff to be both friendly and efficient.  Working in a time sensitive environment their quick reaction to our inquiries is greatly appreciated. With the time difference between our location and theirs, this is sometimes difficult but they always go above and beyond the call of duty. They are a pleasure to work with!

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Amanda Oliver
List Connect

I have worked with Hilite for many years now, and I’ve always found them to be exceptionally friendly and professional. They provide great advice with regards to selecting the right segment for particular promotions and they have excellent industry experience.

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Barry Hussey (Managing Director)
Bio Lamps

Hilite's commercial approach and expertise has enabled our business not only to survive but flourish. Our product, a high ticket item is always difficult to sell, let alone within the current economic climate.They have single-handedly managed to help us to achieve continuity. Hilite are passionate about what they do. They always concentrate their focus to secure the custom you need. I am eternally gratefully. 

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Simon Coulson
Internet Business School

I started my business from my home which, at the time, was only 5 miles away from Hilite's offices in Kent. They had been in business for 20 years at the time and obviously I'd heard about them but I didn't realise just how many of the big players they worked with.I was delighted to get an invite to one of their famous annual lunches at the Institute of Directors in London and there I was able to meet and do some business with some of the direct marketing stars of the last 20 years. If you are serious about making money in direct marketing Hilite should be your first port of call.

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Neil Asher
Serial Entrepreneur

Hilite have been looking after my list for the past three years - without fail every month I get a nice fat cheque in the mail for essentially doing nothing. They have been nothing short of brilliant and I recommend all my friends get the Hilite team to do the same. I was lucky enough to get referred to Mike and the Hilite team by a friend, he had recommended them very highly. How right he was to do so.Mike has been an incredible resource for my business and me personally. I've found myself asking him for advice, industry contacts and mentorship on numerous occasions, all of which he has given me selflessly and with a smile. It is rare indeed to find such giving.If you are considering placing your list with Hilite I would say do it. Not only are they very respected within the industry, you'll also be getting access to their brilliant mentorship and help. 

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Phil Gosling
Speaker and Author of Success Engineering

"Back in 1900 and Heaven-knows-when I had the good fortune to stumble on Mike Chantry's Hilite Direct Marketing services, having had some very poor experiences of other mailing list suppliers. I would like to say that without Mike's help, generosity of spirit and support it would be extremely unlikely that I (and many other marketers I know) would be in the position I am today. Hilite is still the absolute number one when it comes to mailing list services and I do more than recommend these services to others - I say they'd be stupid not to use use them. Honest, efficient, and above all - caring - Hilite is a rare jewel; a situation where an entire company, a corporate body, has joined a very small list of people I regard as a personal friend."

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Nick James (Managing Director)
Power-Tech Ltd

New to the mail order industry, I placed my first order with Hilite  just over 10 years ago... More recently, I placed my last order with them just a few days ago... I just wouldn't go anywhere else for mailing data. Hilite Ltd are 'the gentleman' of the list broking industry, so much so, I trust them implicitly with my most prized possession - my own mailing list.

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Richard Brewster (Managing Director)
Insured Health Ltd

I have found Hilite to be a valuable resource in data provision.Their industry knowledge and contacts have provided a cost effective short-cut to finding the right solution on numerous occasions for our business.

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Dave Gibson (Managing Director)
Oxfordshire Press

I’ve worked with Mike Chantry and Hilite for nearly 20 years, in all the time I’ve found them to be very professional and Mike’s knowledge and experience make him an invaluable business contact.

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Stuart Goldsmith – author The Midas Method

When I started my first publishing business 25 years ago someone recommended Mike Chantry. That was the start of a lifelong friendship as Mike’s invaluable advice helped me make nearly £5 million from just one product! I remember getting one tip from him which netted me £117,000 in 6 months! If you’re in business or thinking of starting one, I can think of nobody more qualified to help you than Hilite and Mike Chantry.